Benefit Cosmetics Brow Bar

Regularly go to a benefit brow bar in Toronto so I tried one in Ottawa during their happy hour. The woman made me eyebrows totally asymmetrical and there was no saving them. She tried a bit but I didn’t want her making it any worse so I told her it was enough and to leave it. Just waiting for them to grow back now but a total fail.

Excellent service as always at Sephora. The staff is so friendly and helpful.

Amazing service from Mehak!

Took my very nervous 12-year-old to get her eyebrows shaped and tinted. Mehak was incredible!!! She explained everything she was doing, checked-in frequently to ensure my daughter wanted to proceed, and genuinely showed she cared. In my opinion, she went above and beyond. I would recommend to her anyone. Service well worth the time and money ❤️

I got an eyebrow wax and tint at the Sephora Rideau location and it was the worst I have ever experienced. As background I am a very pale, light auburn/dirty blonde hair with lighter eyebrows (think blonde, barely there). The artist did not ask me what I was looking for at all, I had a photo ready in my phone but never got the chance to show it. I was not consulted on the colour at all, I closed my eyes for the artist to put the Vaseline on and when I opened them next the colour was already on? From there my mistake was to assume she was going to match my brows simply to my hair colour (and which I would’ve been happy with even if it was not my desired look). Nope. She tinted them BLACK, this is not me being dramatic, my brows were fully black blocks and the only question I was asked was if I wanted them darker… of course I don’t!!! At this point I’m in shock, just sitting there trying not to cry so not saying anything. She then moved on to the waxing section when she removed most of my inner brow (reminder my brows are very light which goes hand in hand with few hairs) but softened the rest of the curves and left the tails messy. I honest to god looked like that white dog from animal crossing. Even my father (who obviously doesn’t notice brows) dropped his jaw when he saw me and said oh my god and my sister started crying. It was a horrible experience and I had to look up every possible way to remove the tint as quick as I could. I forgot to even mention that during the waxing she ripped off part of my skin between my brows and never even mentioned it (I thought it just hurt cause I hadn’t waxed in a while). Also didn’t ask if I was on retinol in the past 3/4 weeks which is standard to ensure a wax can be done safely.

This is my third time getting my eyebrows waxed + tinted with Mercedes and I could not recommend her more. She takes her time to make sure she understands what you’re looking for so you’re sure to always get the result you want and her work is clean, precise, and professional. She is also very friendly and great to talk to which makes the whole experience a positive one!

Mercedes did a fantastic job for my brows today, she’s calm and very knowledgeable about brow shapes! Would recommend and I will be back!

I went for a brow lamination with Mercedez and I love how it turned out! Definitely recommend

Mercedes is amazing at brows! And with the tint, I don’t even need powder or pencil anymore!

Mercedes at benefit is an absolute delight! I am new to ottawa and was looking for a place to do my eyebrow and she did not disappoint. My brows are the best they have been and I can’t thank her enough!!

Great experience at the Benefit brow bar in Sephora! Super friendly and professional service by Mercedeze. I would definitely recommend/go back.

mercedez tinted & waxed my eyebrows for my wedding and she killed it. it was my first time using this service and i will definitely be back. brows have never looked so good, and for $38??!! book her & tell all your friends. 10/10

Thanks Raymond a lot for today’s amazing work!! Very kind and provided me with great aesthetic advice.

Horrible horrible experience. If you wanna cry and never want to leave the house, go here :)

Mercedes is simply amazing. This is the first time I had my eye brow waxed by her, I finally found the best person to make my brows look perfect.

I got my eyebrows waxed last week by Larissa and she was lovely! She made sure every step along the way that I was satisfied. I have acne prone skin and she was very careful and gentle to minimize irritation and put aloe on after! Thanks for the nice brows :)

Okay, fantastic experience with Mercedez. The whole experience was fun and comfortable. I received a eyebrow wax and tint. Mercedez was very knowledgeable and shared every step with me to explain the process and also recommended a style that worked with my eye shape. It was a very relaxing and no stress situation. Will definitely go again in the future 10/10. You will not regret going here for a eyebrow wax shaping and tint.