Benefit Cosmetics Brow Bar

I made this appointment easily a week ago online - Gretell was my brow stylist and she is amazing !! She asked me a few questions and determined that brow lamination & tint would be the service to choose in order to achieve the look that I wanted. She was right, my brows look refined without the harsh edges .. a full and fluffy look that completely uplifted my entire face.. I will be rebooking in 2 months as recommended. Gretell also explained the aftercare and the products that I can use to maintain my brows. I am so happy Thank you so much Gretell !!

Depends on the service provider, professionalism lacks or better. My brows were laminated but she missed some spots and I asked to shape it so it’s more straight but did not. She also put their supplies on top of my phone screen lol but my waxing experience in the past was pretty good. Quick on the go

I went in for brow lamination, shaping, and tinting service for the first time (ever!) with Gretell at Pacific Centre. I tend to be weary of getting my make up done by others but Gretell made me feel comfortable and at ease. She is friendly, knowledgable, and clearly loves what she does!! I showed her a picture of the shape I wanted and asked to not have them tinted too dark. She listened and did a wonderful job - I immediately returned to work after the appointment and was flooded with compliments. I would highly recommend the service and specifically booking with Gretell!

I booked an appointment with the Benefit Brow Bar at this location 2 days before, but when I showed up, for some reason I was double booked with another customer, and the person that was assigned as my brow technician, keeps on saying that she cannot find my name in the system. I even showed her the confirmation email and screenshot :( As it turns out, all she had to do was to scroll right, and my name was there. So my assigned technician took the other customer who she could find in the system, and told me to wait for her co worker to do my brows. I should have just left then so my brows wouldn’t be so uneven! I didn’t expect my brows to be waxed sooooo thin and uneven! She basically gave me the 90’s thin brow trend. I was expressing my concern to the person who waxed my brows, but she keeps on insisting that it looks even to her! My left brow sits naturally higher than my right. She did not adjust accordingly, and waxed the ends of my right eye brow so thin that it only has a few hairs left to even be called a brow! Now my right eyebrow sits even lower on my face. Furthermore, the distance between my brows and my eyes' inner corners are not in sync. After the session, my right brow is 0.5cm closer to my right eye's inner corners compared to the distance between my left brow and left eye's inner corner. >:( To top it off, right after my wax, my skin was really red and bumpy! And the morning after, which is now, my eyebrows and forehead are filled with acne on the waxed areas! Will not come back for this service, and who knows how long it will take for my brows to grow back after this.

Gretell did the brow wax service for me and it was absolutely an amazing experience. It was my first time for brow waxing and I love the shape and the service so much. Pls find Gretell if you wanna do any brow wax she is definitely the most professional one.

Gretel was awesome, she was so careful with my brows and cake a good care of me 😍

Gretell did such an amazing job! She is my go to from now on!

Omg I love going to the brow bar at the Pacific centre, the brow lady Daniella is so professional. She’s nice and met all my brow needs, she’s my brow lady now. She deserve the 5 stars. Thank you Daniella

Brow technician was friendly lovely and efficient while she carried out my Brow tint and wax.

Liliana has been very helpful and patient with my brow tweeze and some product info. Will come back in the future.

Liliana was amazing! Thank you

Liliana was very knowledgeable and did a great job on my brows. It was the first time I tried eyebrow lamination and she explained the process in depth and answered all my questions and they turned out great.